Fired Up: How Does one Apologize?

                                                                        Fired up?

You’d think he was fightin’ mad.

After only seven months on the job, he and his entire staff were fired this week.

He lost what has sometimes been called the best job in the world.

And he’s being replaced by the very person who had the job originally.

But Conan O’Brian spoke of his job loss at NBC with his usual flair and sense of humor.

“Tonight I am allowed to say whatever I want. No, I really am,” he said, prefacing what the audience expected to be an outpour of sarcasm and vitriol. But, no, he diplomatically praised NBC and thanked the company for all that they did for him in the past twenty years.

That, my friends, is how you do it.…with kindness, sincerity, and discretion.   If you lose your job or suffer the loss of an important client, even if you feel it’s unfair, unwarranted and plain wrong, it makes sense to filter your words so you say the right thing. 

Burning your bridge in 21010 means you’ll have no where to go should opportunities ever come your way.

 Here are tips to help you filter what you’re thinking and make smart choices of what to say:

1. Make a list of everything that’s bothering you – what makes you angry, frustrated, and even vindictive.
2. Take full responsibility for each of these. How did I contribute to this problem?
3. What issues are worth sharing with my boss?
4. By sharing this with your boss, will any of this help you keep your job or move you in a direction where you can expect a positive referral?
5. If there is no real rhyme or reason to share (it won’t help your future), say nothing.
6. In that case, thank your power people at  work for everything they’ve done. Show appreciation. Keep both feet in the business until the day you leave. And feel proud that if you left your business today, you can depend on your boss for a positive referral.

Conan’s farewell speech came probably after many days of heated negotiation. But we didn’t feel any of that when he spoke the other night because he showed restraint as well as humility.

. Once the anger subsides and logic kicks in, you can make smart decisions that may prove valuable some day. You never know who you may bump into or need as a referral.

The business world is a lot smaller than you think.

This entry was posted on February 8, 2010 at 14:46 and is filed under The Mouth Trap. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or trackback from your own site.